ArcGIS Desktop for Personal Use Term License & Maps for Adobe CC sign in problems

[MikelSavage]

I have recently purchased the ArcGIS Desktop for Personal Use Term License to replace the deprecated Plus License.

Inside of Illustrator I have been unsuccessful to get authenticated via the extension. Since the Plus Account is not available I have tried to select the ArcGIS Online sign-in option but I receive an error message. I am using the same credentials that I have always used.

It indicates: "An ArcGIS Viewer, Editor, Creator or GIS Professional user type is required for sign in."

Thank you in advance,

Mikel

[Anna_Breton · Accepted solution]

Hi @MikelSavage, 

What version of the extension are you currently on? If you're not on the latest version, can you try updating? Let me know if that fixes this issue. 

Best, 

Anna 

[MikelSavage]

Thank you for your suggestion. I installed M4CC 3.4. With a new sign in
screen I was able to figure out that I needed to activate my new
liscense. Thank goodness I kept the emails ESRI sent to me.

I can now use Illustrator and the extension again.

Thank you again,

Mikel