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Illustrator 26.3.1 compatibility issue with Maps for Adobe Creative Cloud 3.1

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05-17-2022 02:13 PM
XingdongZhang
by Esri Contributor
Esri Contributor
3 3 2,248
‎05-17-2022 02:13 PM

Hello, Maps for Adobe Community,

Earlier today, we found a compatibility issue with Maps for Adobe Creative Cloud 3.1 release on Illustrator v26.3.1, which goes public today. We are currently investigating the issue and working toward a resolution for it. To avoid disruption to your map-making work here is what you can do: 

  • If possible, Maps for Adobe users are recommended not upgrade to Illustrator version v26.3.1
  • If upgraded and need to work with ArcGIS Maps for Adobe, then you will need to revert to a previous version (26.2.1) or install the long-term supported version (25.4.5) using the steps outlined here and then reinstall ArcGIS Maps for Adobe afterward to continue work. 

Thank you for your patience.

 

Xingdong

Maps for Adobe Team

3 Comments
Ekdale
by
Occasional Explorer
‎05-31-2022 06:52 AM

Will there be an announcement here (or elsewhere) when the issue has been resolved? 

 

XingdongZhang
by Esri Contributor
Esri Contributor
‎05-31-2022 04:56 PM

Hello @Ekdale,

The team is working on a solution to the issue and an update with the fix will be available very soon. We will post an announcement here in the community. Stay tuned!

Thank you for using Maps for Adobe for your design work,

Xingdong

Maps for Adobe Team

XingdongZhang
by Esri Contributor
Esri Contributor
‎06-05-2022 06:03 PM

@Ekdale Thank you for your patience. A new update that fixes the Illustrator 26.3.1 compatibility is now available https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-blog/maps-for-adobe-v3-1-1-update...