print service with secured webmap

[AlbertoAloe]

Hi guys.
I'm missing something here....
I can simplify my question using the print web map sample http://developers.arcgis.com/en/javascript/sandbox/sandbox.html?sample=widget_print_webmap

If I edit the print url to point to an arcgis server print service (not secured) everything works fine and I get the printout from that server. I if edit also the webmap id in order to point to a secured web map (shared only to organization) I am asked to login as expected and after the webmap shows up but if print I don't get a printout back. (I see that there is a request but no response).
So despite the login the arcgis print service does not know how to access the secure webmap ?

Thanks


Alberto

[BenFousek]

Check this out.

http://resources.arcgis.com/en/help/main/10.1/index.html#/Printing_maps_that_contain_secured_service...

There is a procedure for adding server user names and passwords when creating a print service before publishing.

[KenBurcham]

albertoaloe,

  We've had issues with this as well and had a discussion about it in this thread:

http://forums.arcgis.com/threads/80495-Print-Secure-Services-using-10.1-Print-Service

  We were able to do a workaround for our internal users (block at the firewall, leave unsecured so it can print).  Otherwise I'm hoping this is a bug that is fixed in 10.2, though I haven't yet confirmed that.

ken.

[AlbertoAloe]

Thanks Ken.
At least I can stop pulling my hair !!
I was try to follow the guidelines in http://resources.arcgis.com/en/help/...00005q3000000/ without success.


Alberto