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Map Markers flashing/disappearing on Microsoft Surface Pro 9

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2 weeks ago
mihaiionutb
New Contributor

Hello.

Got a NextJS app that uses the ESRI Javascript SDK 4.33.
On our map we add different markers that are built dynamically with data from the server. Most of them have the symbol made with the SimpleMarkerSymbol constructor.
While the map renders and behaves correctly on most devices, we have the following issue: 

On one of our devices, a Microsoft Surface Pro 9, Windows 11 Home, 8GB of RAM and SQ3 processor (no GPU), the markers show up for a second and then they disappear.
They might pop back up for a split second after a map action but it's too random to see a pattern.

Worth mentioning might be that, text on map built with the TextSymbol constructor doesn't have this problem. It renders correctly and does not get removed.
Tested in Edge, Chrome, Firefox, all have the same behavior.

Thinking that it might be a Next/React issue I've made this codepen
It is a HTML & JS implementation of a map on version 4.33 with 6 markers, 3 of them displayed via a GraphicLayer, 3 of them added directly on the view graphics.

On the Surface Pro 9, all non-text markers still flash briefly and then disappear, both in the codepen preview and when opening the HTML file directly.

View on Surface Pro 9: 

mihaiionutb_0-1755646806167.png


View on other devices:

mihaiionutb_1-1755646903042.png

Looking if someone had a similar experience or any idea on how to fix this. Thanks in advance.

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