API is Returning items from Expired(NON Active) ORG

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04-10-2015 01:40 AM
sumitzarkar
Occasional Contributor

Kelly HutchinsMatt Driscoll

We are getting all the items with tag "DMR" from organisation url as "arcgis.com" and in result we are getting some items which are from the Expired Organisation, for example item id "4f59091c079e45b081d49430bb981064".

when we try to get the details of this item using  arcgisUtils.getItem  method then the identity manager get opens and and ask for the credential although this item is public, whereas if we enter any valid credentials to AGOL still we will not get the item details.

However we can see some errors like: "Subscription is disabled, the item is not accessible" in browser console.

We think that API should not return items from the expired organisation when we query, or their should be some tags in the item info which will indicate that this item is from the expired(NON Active) org.

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2 Replies
MattDriscoll
Esri Contributor

Kelly, should we open an issue for the portal team?

KellyHutchins
Esri Frequent Contributor

sumit zarkar​ can you submit this to Esri support? They can evaluate the problem and log an issue with the appropriate team if necessary.

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