Zone Lookup App returns to home page when trying to configure

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07-07-2020 01:24 PM
CattyannCampbell
Occasional Contributor II

When I click to configure the zone lookup app here https://www.arcgis.com/home/item.html?id=8f483bc1de854f7783495ffe96ef1ea8  if I am signed into my organization it returns to my home page.

I can't  find a way of configuring the app since it is not in my list of apps. How can I configure this app?

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3 Replies
RyanLibed
Esri Contributor

Hi Cattyann, 

In the link that you have posted, there was a recent update to the item page, where the 'Create a Web App` button was added if you are signed into an account. By clicking on that button, you will be directed to the Zone Lookup app's configuration experience where you will be able to configure and publish a Zone Lookup app. 

Please let us know if you have any further questions. 

Thanks, 

Ryan

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CattyannCampbell
Occasional Contributor II

Thanks for your reply.

I found this helpful If your organization has configured custom galleries<https://doc.arcgis.com/en/arcgis-online/administer/configure-site.htm>, you may not see these same app templates.

In my case I had a custom 3d party app template that I had configured that was causing issues I went to my organization settings and reset the app settings to use defaults and that solved my problem.

Cattyann Campbell

“The application of GIS is limited only by the imagination of those who use it”.

~ Jack Dangermond, Esri

RyanLibed
Esri Contributor

Awesome! Glad to hear that your issue is resolved. Please let us know if you have anymore questions. 

Thanks,

Ryan Libed 

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