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Sidebar - Unable to load map after November 2022 update

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11-10-2022 07:42 AM
Josh_Ittenbach
Regular Contributor

I've noticed that several apps created with the Sidebar template are producing an error that they are unable to load the map:

Screenshot 2022-11-10 103236.jpg

I'm seeing this issue in Chrome and Firefox.

The web map opens normally on it's own and if I create a new Sidebar app it works fine.

Is anyone else seeing the same thing?

Here's the URL of the app: https://leegis.maps.arcgis.com/apps/instant/sidebar/index.html?appid=41d9dbcc8d504c4280dc236ee21c5e1...

Here's the map: https://leegis.maps.arcgis.com/home/item.html?id=4294a46ccb814fcbbb3f7c2f8d5d4a32

Thanks,

Josh

16 Replies
RyanBohan
Frequent Contributor

Hi @KellyHutchins 

Getting the same error here, so far, the work arounds have not corrected worked.

webmap

Sidebar

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KellyHutchins
Esri Frequent Contributor

@RyanBohan It looks like the published version of the app still has a mapAllyDesc value defined but it has been removed in the draft version. Can you publish your app and let me know if that fixes it?  Here is where I'm seeing the values. https://sandiego.maps.arcgis.com/sharing/rest/content/items/75f6a5d68aee481f8ff48240bcaa1239/data?f=...

 

 

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RyanBohan
Frequent Contributor

Thank you for your fast response.  I was afraid to publish as I was still seeing the error on the preview screen in the instant app.  I cleared my cache and cookies and when I reopened the configuration for instant app everything looked go.  Published and appears to be working.

Thank you again for the fast response

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RyanBohan
Frequent Contributor

It appears a configured Layer List in the Sidebar app, was also affected by the update.  Previously I had 3 layers the user could turn and off.  After applying the workarounds, I only had one.  Not a big deal, except the map contains 70 layers and I had to recall which should be included in the options.

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KellyHutchins
Esri Frequent Contributor

The Sidebar app has been updated so you should be able to add map descriptions and snippets back to your app item.  Thank you everyone for working with us to workaround this issue until the fix was put in. 

RyanBohan
Frequent Contributor

The Map descriptions appear to be causing issues again after the February 2023 update.  Removing any text , and the browser cache appears to fix the issue.  Re: Layer List Select Layers to include is no long... - Esri Community

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KellyHutchins
Esri Frequent Contributor

Ok thanks for letting us know i'll take a look.