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Rotate Problem in quick app

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03-04-2026 10:36 AM
BrianHovis
by
Frequent Contributor
‎03-04-2026 10:36 AM

I created a quick app to display a map that shows tree location points in our commnunity development.  I added the locator widget so that users can track their motion in relation to the tree points. When I look at the app on my phone the map rotates too often as I walk along.  It makes it hard for users to walk towards the tree points and see where they are in relationship to the point. Several of my Beta testers have complained.  I have tried to turn off the compass, but the problem still exists.  I could not find a way to turn off rotate in the app. 

I also tried to use Experience Builder to build the app.  Not a rotate problem with Experience Builder, but could not find a way to track location. 

I did a search of the ESRI Communities, but did not find anyone else having this problem.  Is this a problem that has affected others? Tree App 

 

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11 Replies
ChryseMorales
by Esri Contributor
Esri Contributor
‎03-18-2026 09:27 AM

Hi Brian, sorry for the delay I was away at a conference and then sick. It doesn't seems like the rotationDisabled is set on your app. Let me know if these fixes work:

You can add rotationDisabled as a URL parameter or at the app level, if you're comfortable making changes to the JSON in AGO Assistant you can do the following:

It’s a good idea to make a copy of your app and test this workflow out before doing it on your real application.
  1. Log in to AGO assistant. https://assistant.esri-ps.com
  2. In “My Content” find your app then in then click the {} button to edit the items json 
  3. In the JSON editor click the “Data” tab then click the “Edit JSON” button 
  4. Then find a spot in the json in the values object to add rotationDisabled and set it to true.  
  5. Save and test your app
ChryseMorales_0-1773851256741.png

 

BrianHovis
by
Frequent Contributor
‎03-25-2026 09:10 AM

Sorry for the delay too.  I wanted to hear back from my group of testers before responding to your latest.  Thanks again for the code changes and I did apply them.  It seems to solve the rotate problem and I am really appreciative your help.  They did report somewhat erratic behaviour by the tracking widget, but I think that has to do with refresh settings on their own phones.  That will be a separate post if I can't get that fixed.  Also got some high resolution aerials that I plan to use as a basemap so the tracking widget is less important.  Thanks again for your responsive and helpful suggestions.  Brian

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