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Blurry photos and PNG (instead than jpg) download in Attchment viewer Instant App

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04-11-2022 08:25 AM
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RobertoRossi
Frequent Contributor

Using the workflow suggested in ArcWatch article Add Geotagged Photos to ArcGIS Online Web Maps, I created this Attachment viewer App (https://arcg.is/0K5KiW) in order to browse the photos, using the Attachment focused option and the Image downloads options. I used MapViewer classic.

I have the following issues

  • photos are blurry
  • the zoom tool doesn't work
  • the download button (low right) starts a PNG download, instead than the original JPG file

Can anyone help me?

Roberto Rossi

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15 Replies
RyanLibed
Esri Contributor

Hi Roberto, 

Glad that the app is in a better state than it was. 

  1. when you open the WebApp the first image of the series appears zoomed to the maximum level, just the first time you slide the photos (if you go back to the first photo the visualization is OK)
    I noticed that this only seemed to happen in Edge for me. The team has worked on an update and should be ready to try out now.
  2. for about half a second the old blur photo appears, then the good photo is loaded
    This is expected because the app will load the image in low-res to optimize load times, and once the app is in a proper load state, the app will then load the hi-res images.

Thanks,
Ryan

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RobertoRossi
Frequent Contributor

@RyanLibed, I confirm the problem of the first photo as been solved!

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GeorgePualwan
Occasional Contributor

@RyanLibed Hello, was there ever a solution to this implemented or is it still in the works? I'm experiencing the same issues with blurry photos and a broken zoom slider when using the attachment viewer app. To add some context, the attachments only appear blurry when using the attachment focused layout view. When using the map focused view, the images load in the original quality. The zoom slider only appears to work for me on the first selected point, after that it stops to function.

Thanks!

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RyanLibed
Esri Contributor

Hi George, 

The image zoom slider and blurry photos have been addressed, please let me know if you still see issues.The blurry photos issue has been addressed. Please note that Attachment Viewer will render the images in high resolution if that is how the image attachments were added. 

Thanks,
Ryan

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TimCushman__GISP
New Contributor

Following this thread for a resolution, as the photo zoom slider also only works for the first 1-2 photos for me.

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RyanLibed
Esri Contributor

Hi Tim,

The image zoom slider has now been fixed in the latest June 2022 ArcGIS Online update. 

Please let me know if you still see issues. 

Thanks,
Ryan

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