The Desktop version of Insights apparently has LOG files. Anyone know where they are stored.
I am trying to debug a problem where I can create a workbook but cannot enter/edit the workbook.
Solved! Go to Solution.
Ah, my bad, you are right in that ArcGIS Insights Desktop does come with an embedded Postgres database. It may be your local firewall settings are blocking the application from connecting to the embedded DBMS. I would try uninstalling and reinstalling the application, paying attention to any prompts you get about firewall rules.
Here:
%appdata%\Esri\ArcGIS Insights\logs
The logs are more self explanatory than you think. In insights-2020-12-28.0.log, focus on the lines that are timestamped. In your case, they are:
By the looks of it, your connection to Postgres is bad and that may be causing the rest of the application to hang when trying to work with the workbook.
Thanks Joshua, didn't mean to imply the logs weren't useful, I just couldn't make sense of them 😊. I saw that Postgres stuff but we don't use Postgres so it must be some internal Esri issue. I do see it is trying to authenticate me so maybe it is some kind of SAML/SSO issue.
Ah, my bad, you are right in that ArcGIS Insights Desktop does come with an embedded Postgres database. It may be your local firewall settings are blocking the application from connecting to the embedded DBMS. I would try uninstalling and reinstalling the application, paying attention to any prompts you get about firewall rules.
Thanks!! Uninstalling-rebooting-reinstalling worked!!