"Something Went Wrong" loading hosted feature layer to Insights on AGOL

[MimiDiorio2]

Can add most of my hosted feature layers from AGOL into Insights, but one particular layer throws the "Something went wrong" error.  This is the service that won't load.  

[NathanSmith8]

Hi Mimi,

Sorry to hear about this issue you're encountering in Insights Online. 

I tested this out with your feature layer and noticed that the queries made under the hood to the feature service are hit or miss. I added the feature layer to 3 different cards, and received the error in one of the cards:

The other 2 cards, of course work just fine.

If we take a look at the network traffic in the browser's developer tools, you'll see that quite a few queries made to the feature service fail:

Are you seeing the same behavior? Does it fail just sometimes, or does it always fail for you?

Thanks,

Nathan

[CharmelMenzel]

Esri Support is looking into the issue Mimi is experiencing.

[NathanSmith8 · Accepted solution]

FYI - This issue resulted in a defect being logged:

BUG-000112227 : Insights Online shows "Something went wrong" error when adding your own hosted feature layer to a workbook that uses a custom coordinate system

Workaround: Use a non-custom, predefined coordinate system.