Indoors - Can't see the Indoors Tools

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11-18-2019 02:14 AM
PanGIS
by
Occasional Contributor III

Hi,

I've just installed a Portal with the Indoors capabilities and installed the Indoors Python environment in PRO but I cannot see the Indoors tools in Pro.

I am a creator role (actually the Primary Account in Portal) but I don' t see a way to explicitly assign the indoor license to myself.

I am not able to see the issue.

It is true that the new licensing method is a bit tricky and probably I made a mistake on that, but if anyone could help me I would appreciate.

Thank you.

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PanGIS
by
Occasional Contributor III

Incomplete installation of ArcGIS Indoors for PRO leaded to this issue.

Thanks to Esri support I solved it. 

View solution in original post

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2 Replies
AnninaHirschiWyss
Occasional Contributor II

Hello,

Did you install the Indoors Tools for ArcGIS Pro and the Indoors Product Data (downloadable from My Esri)?

Is your Portal with the Indoors capabilities set as the Licensing Portal in ArcGIS Pro?

And I guess you need to be a GIS Professional to use ArcGIS Pro...

HTH,

Annina

PanGIS
by
Occasional Contributor III

Incomplete installation of ArcGIS Indoors for PRO leaded to this issue.

Thanks to Esri support I solved it. 

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