What does Gathering Data mean

[Anonymous User]

What does Gathering Data mean?

It seems to be in a constant state of gathering data but when I look at the service in Server Manager. It isn't being used. Is there anything I can do to make the download work? Anything I can do in Server Manager regarding the properties.

Thanks

Matt

[DanielFenton1]

Hi Matt,

Would you mind trying this download again? We just fixed a bug that was causing some download processes to become stuck and never complete. If trying again does not work, would you please post a link to the dataset?

Thanks,

Daniel Fenton

Software Engineer | ArcGIS Hub

[Anonymous User]

Hi Daniel,

One of them worked, but this one doesn't download the shapefile

http://geoportal.statistics.gov.uk/datasets/local-authority-districts-december-2016-full-extent-boun... 

Thanks

Matt

[Anonymous User]

While this link to shapefile download just errors straight away but I can't find anything ambiguous in the ArcGIS Server Manager logs.

http://geoportal.statistics.gov.uk/datasets/output-area-december-2011-full-extent-boundaries-in-engl... 

[DanielFenton1]

Ok. This error is in our download system and not your ArcGIS server. We will look into it.

[Anonymous User]

Thanks Daniel

[Anonymous User]

Hi Daniel,

When will this be corrected?

Thanks

Matt

[Anonymous User]

I am getting this when looking at the Datasets in the Data section - ESRI UK are aware of the problem. Is this an Open Data error?

Thanks

Matt

Local Authority Districts (December 2016) Full Clipped Boundaries in Great BritainFeature Layer Last Updated 8:04 AM Tuesday, January 9, 2018

ManualAutomatic

Warning Query performance on layer is suboptimal and will impact user experience.

Warning Specified display field LAD16CD is not present in the layer. The first field will be used.

Warning A recent attempt to download this dataset failed. Reset the dataset to resolve this issue or contact support with this information: Request 'null' returned HTTP code 500 and Error 'Error: OGR Failed : undefined' for dataset at 2018-01-09T08:04:18.292Z.

[Anonymous User]

Hi Daniel,

After resetting the download I inspected the download shapefile link for http://geoportal.statistics.gov.uk/datasets/686603e943f948acaa13fb5d2b0f1275_0 (2016 local authority full clipped boundaries) - this gave me the specific download link

https://opendata.arcgis.com/datasets/686603e943f948acaa13fb5d2b0f1275_0.zip?outSR=%7B%22wkid%22%3A27...

It generates and finally errors -

{"processingTime":"0 seconds","status":"Failed","error":{"message":"Error: OGR Failed ","code":500,"timestamp":"2018-01-09T09:05:00.916Z"}}

Matt

[DanielFenton1]

Hi Matt,

I believe this class of issues has been resolved. I'm sorry about the ambiguous error message. There was a subtle bug in our download system that had to be worked out.