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Error Loading Site. Status: 500

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2 weeks ago
davidson
by Esri Contributor
Esri Contributor
2 weeks ago

One of our client's Enterprise Sites application suddenly broke somehow and is not loading. We get this "Error Loading Site. Status: 500" message everytime we try to open the site.

davidson_0-1749128370495.png

One thing we noticed is that from the Manage sites page, this site is showing 0 groups, whereas the others all show 1 group. I wonder if this is related to the error.

davidson_1-1749128725822.png

Have you come across this and found a solution?

Thanks

 

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1 Reply
BrianRollison
by Esri Contributor
Esri Contributor
2 weeks ago

@davidson reach out to Esri Support Services to troubleshoot what the issue may be. Be sure to include what version of ArcGIS Enterprise your client is running and any other details that you may feel is relevant.

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