in my Company, we are having some issues in monitoring via Google Analytics a web page created with ArcGIS Enterprise Sites.
These were our actions:
-> we check the monitoring of the monitoring of the pages by sending test traffic (img. 3)
-> the site mangement page opens but not traffic is detected
Since the tracking functionality via Google Analytics would natively exist, we are here to asking how to solve and
what we're doing wrong.
Thanks a lot in advance for the help.
We'll need to look into this. I have bad feelings about it because the URL method we are using (the fragments `#`) was to avoid putting item ID's in the Enterprise Sites URL so they are more durable (i.e. you can make a new site and "flip in" the URL to replace an existing one and users / traffic don't need to update). My guess is Google analytics is very unhappy with the `#` so the feature may need some reconsideration.
Are you getting no events for any views of your enterprise site?
Agreed - thanks, Graham! Alfonso, based on the information you provided, I would recommend reaching out to Tech Support to look further into this issue. I'll be reaching out to you directly regarding this.
Hi Jill, I came accros this thread when searching for solutions to adding analytics to our site. I also spoke to and ESRI technical rep who said that this request has been logged as Enhancement ENH-000127894.
However, when I search for this enhancement number, I get no results. Do you happen to know what enhancement this might be?
Hi Norm - ENH-000127894's synopsis is: "Modify the URL structure of Enterprise sites to not include the symbol for a URL fragment identifier." There can be a lag before it shows up on the Support website but, since your account is attached to it, the defect and it's details should show up for you in MyEsri.
Hi all, we have the same problem and it's a huge problem... any info about release plans ?
At this time the only workaround that we have found is to embed a small js page with the GA codes, in every Sites's page. It works but clearly only for pages where you can embed an iframe: all the major components of Portal for ArcGIS (map viewer, scene viewer, gallery page etc) cannot be monitored.