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Unable to Submit - Java Error

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02-09-2023 06:51 AM
JosephHilliard94
Regular Contributor

Hi there,

One of my users is having this message when capturing a linear feature in ArcGIS Field Maps:

'Unable to Submit - Attempt to invoke interface method ‘java.lang.Objectjava.util.Map$Entry.getKey()’ on a null object reference' - any ideas?

Thanks!

Joe

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Accepted Solutions
MaryGraceGaskin
Esri Contributor

I have seen this issue resolved by changing the basemap to the World Imagery basemap. What basemap is being used when the message occurs? My recommendation is to use only the authoritative basemap to avoid the error. Refer to this link: https://www.arcgis.com/home/group.html?id=3a890be7a4b046c7840dc4a0446c5b31&view=list&focus=layers#co... 

Additionally, ensure the basemap being used is not deprecated BaseMapSuggestions.png

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4 Replies
JamieChelberg
New Contributor

Having the same issue. Nothing special about the layer....

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SPNIOrganization
Frequent Contributor

The same here...
we are using this  this specific field map for some time and this is haven't happened before

did you had any help from the ESRI in different media for this ensue?

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AndrewThompson_SCE
Emerging Contributor

We are getting this error too. We have been getting this error for over a year with no solution or insight as to what is causing this. Anyone else have had ESRI look into this error? 

IMG_5518.jpeg

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MaryGraceGaskin
Esri Contributor

I have seen this issue resolved by changing the basemap to the World Imagery basemap. What basemap is being used when the message occurs? My recommendation is to use only the authoritative basemap to avoid the error. Refer to this link: https://www.arcgis.com/home/group.html?id=3a890be7a4b046c7840dc4a0446c5b31&view=list&focus=layers#co... 

Additionally, ensure the basemap being used is not deprecated BaseMapSuggestions.png

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