Open/Edit In Field Maps Designer Not Working

499
5
05-11-2023 08:17 AM
MattyMaps
New Contributor III

Field maps designer does not work with new maps I have made.

When I open the map in fieldmaps designer the screen is blank. 

Normally you would get options to configure the forms etc. But I get nothing.

Is this a bug, should I contact support?

5 Replies
RhettZufelt
MVP Frequent Contributor

Does the map open properly in new map viewer?  If so, do you get the Form option there?

R_

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Rich_VanB
New Contributor

I'm having the same issue. When I try to open a map made in Field Maps Designer, I get a blank page. I've opened the information page for the map via "Content", then am clicking on "Open in Field Maps Designer". The map will open in Map Viewer, but when I click on the "Forms" button, I also get a blank page.

Strangely enough, when I try to open Field Maps using the app buttons at the top my account page, I also get a blank page. 

All worked well previously. Data was collected via Field Maps without a problem. That data shows up when the map is opened in Map Viewer. I just can't access the form to make some edits.

Perhaps Field Maps is just unavailable right now?

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Adrian_Negulescu
New Contributor II

Same issue,

Adrian_Negulescu_0-1697626665411.png

also can not open older maps

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Adrian_Negulescu
New Contributor II

For me, the same task opened in Microsoft edge instead of Google Chrome runs fine, so try to change your browser

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MattyMaps
New Contributor III

update chrome

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