Field Maps Not working on iPad but working on Android Phone

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08-04-2021 08:47 AM
ByronUsswald
New Contributor II

Hi there,

 

Is anybody else having issues with Field Maps? It was working fine the past few weeks, but all of a sudden my field workers are unable to collect data. The error "The form contains unsupported data" keeps on popping up when using my iPad and nothing has been changed. When I log in on my Android phone it works, but when I use my iPad I get the error.

Anyone else experiencing the same thing?

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1 Reply
AaronPulver
Esri Regular Contributor

Can you check the Troubleshooting logs after you open the map on the iPad? There might be an error indicating a field referenced in the form is missing from the layer/table. If you are using ArcGIS Online, you can also check the form in the Field Maps web app - there may be a warning displayed when you load/save the form.

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