Field Maps Designer Error: No global ID cannot take layer offline

[Hailey_G]

I use ArcGIS online to create maps that I then use for field maps. Recently when I have been trying to create the offline area in field map designer I have been having issues. When I go to sync the layers to create the offline map I get a message saying that the layer does not have a global id and that it can't be used in offline mode. When I would try and create an offline area with that layer in the map it would fail to make the offline area. I then went into ArcPro and added global id's to the shps and tried putting those in the map. The error message about the global id went away but when I go to create the offline area it just says "packaging" forever and never actually packages.  Anyone have any thoughts on what might be causing it to not make the offline areas? Below is my general work flow:

• Create shps in ArcPro
• Put shps in a zip folder, I have also tried saving them to a GDB and using that.
• Upload shps/ GDB into ArcGIS online map
• Save map and update sharing to organization
• Open field maps designer
• go to offline mode, sync layers, then go to manage offline areas and create a new area.

[SarahJorgensen]

Following for any more advice, as I am having the same issue. 

I raised a support case and got the following back from ERSI. It's a known bug and there is a tentative work around, which unfortunately it didn't work for me but it may work for you:

Regarding taking the layer offline Could you please try the following:

- Disable all editing settings such as, Enable editing, Keep track of created and updated features, Keep track of who created and last updated features, and Enable sync of the parent layer and its associated view layer.

- Re-enable all settings in the parent layer, and re-enable all settings in its view layer. Sync can be enabled successfully.

BUG-000140593 for ArcGIS Online (esri.com)  

The above bug is a known issue and is currently in the product plan. The current work around is shown above and in the public article.

I'm interested to see if anyone else has any other suggestions.

S.

[Hailey_G]

Thank you! So strange, I tried it and it worked for one map and then not for another. Seems to be hit or miss for me. 

[GlennSlade]

Anybody found solution to this? I also have the same problem - Thanks

[Hailey_G]

@GlennSlade I think I found a solution. My workflow is below:

1. in Acrpro you must save you shp/ feature class into a geodatabase (WGS84 coordinate system). 

2. once saved in the GDB, use the tool "Add global IDs". You need to do it for each feature class, but you can do them all at once with the tool. 

3. zip the GDB and upload it to the ArcGIS online map and continue work flow as usual. This seemed to work for me. 

I also tried sharing as web layers from ArcPro to ArcOnline and that worked like 2 times and then stopped working for some reason. The above work flow is the only consistent one I have found.