Hello,
We are facing an offline use case that doesn't work with ArcGIS Enterprise (base deployment) and non-federated ArcGIS Servers that host map services. We are at 11.3, but I don't think it is related to a specific version.
We believe we have partially unraveled the sequence of operations in the pre-planned map area scenario via Field Maps Designer.
With a simple web map containing a single map service with exportTile enabled, Field Maps Designer calls the OfflinePackaging GP service of the hosted ArcGIS Server, which, in turn, calls the ExportTile operation of the map service. The tile package is placed in the output directory of the map service server. The portal retrieves the tile cache to host it in the portal's content store. It is linked to the web map and map areas via item relationships. Map areas, packages items and relationships are invisible from the portal's user interface but clearly visible from the portal's REST directory (via the user's content).
For the record, we went looking for this sequence only to discover that we had ultimately encountered an undefined redirection problem from the portal to the map service server's output directory to retrieve the tile package.
Question: Is this sequence of operations correct, or is there a misinterpretation on our part?
However, in the On-demand map area scenario via Field Maps mobile, we're completely in the dark. We're probably also assuming a redirection problem. From the Maps SDK documentation, we think we know that Field Maps uses OfflineMapTask and GenerateOflineMapJob. But behind the SDK code, which server is called first, for which web service? What sequence of operations? Where does it retrieve the result?
Having a clear understanding of the process allows us to configure your ArcGIS Enterprise and ArcGIS Server deployment correctly (redirections, content and output directory sizing, etc.).
Thanks in advance for any clarification.
