Hi @Laura,
While there is no way to, for instance, pick multiple users from a drop-down list as the assignee, it is possible to assign tasks to multiple assignees with some changes to the task layer and the task configuration.
Essentially, you can create a field that contains all of the assignee names, and use a task filter that looks for the current user’s username anywhere in the field. To do it:
- Create a text field called “all_assignees” or similar
- When creating or assigning tasks, populate that field with the names of all mobile workers who need to see the task, i.e. “mobile_worker_1, mobile_worker_2, mobile_worker_4” etc.
Think about how this should work from the dispatching side. Maybe you use templates for the different options, maybe you use calculated values based on a “Crew” field so the dispatcher can pick the crew and the crew usernames are automatically added to the field. Maybe you use arcade to intersect with a site boundary and assign the workers that way. There are a lot of ways to automate creation of this list to keep dispatchers from having to enter names manually, it will really depend on your workflow and data.
- Create your task filter. You could edit the “Assigned to Me” filter, or create a new one. The top filter in the list will be the default filter when opening the map. Use the expression:
all_assignees like ‘%CURRENT_USER%’
Note that `all_assignees` is the example field name I used above, so use whatever field you created to hold the list of names.
This will result in any person listed in the field seeing the task in their list when they open the app
After that, any additional changes to the tasks configuration will depend on how you want things to work. Would the workers still pick up tasks individually? Or would they always tackle them as a team? You may want to adjust the “pickup” action accordingly to only change the status and not the assignee.
I’m happy to go over things in more detail if this looks like a solution that would work for you.
Chris
