Bad quality photo

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5
12-23-2021 08:34 AM
MichaelaAntenucci
New Contributor II
Hi, I use the field maps app every day. 
In recent time (perhaps with the latest updates) I have noticed that the quality of the uploaded photos is very very bad, even if I set on the maximum size.
On the app I see the photos correctly, but once connected to arcgis online, the photos have a very bad quality.
How can I solve the problem?
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5 Replies
AaronPulver
Esri Regular Contributor

Which platform are you using? iOS or Android?

What setting for the photo size are you using? "Actual"?

I just tried both and can't reproduce it so I'm wondering if I'm missing something.

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MichaelaAntenucci
New Contributor II

I am using Android. I tried using both photo size "extra large" and "actual".
The first photo has a "normal quality" (not so bad), the later ones have a very bad quality.

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Kanin
by Esri Contributor
Esri Contributor

Are you taking new photos or uploading images that were taken previously? Could you please try:

  • taking new photos in Field Maps
  • upload a photo taken externally from your phone camera app

This is to see if the behavior is reproducible on both workflows.

Also, if possible, please try using another device to see if the behavior is device-specific.

Best regards,
Kanin 

If this answer solved your question, please mark it as "Accept as Solution" to help others who have the same question.

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MichaelaAntenucci
New Contributor II

Update.
With the new version of Field Maps the problem seems to be resolved.

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AmandaAngove
New Contributor

Hi Kanin

Do you know if it is possible to connect and external high res camera with Field Maps?

Thank you

Mandy

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