25.2.0 pop-up performance issues

[ChristopherCounsell]

Hi,

We are seeing significant lag for pop-ups:

• Clicking on the web map spins for 5-10 seconds before showing any items
• Items (layers/features in the pop-up list) are taking 5-20 seconds to load in the item list. The layers at the bottom of the map appear to be loading first, meaning the items at the top that previously appeared first are the last to load and significantly delayed
• Selecting a feature from the item list then takes up to 10 seconds to display pop up content 

For maps with ~5 active layers it's slowing things down.

For maps with ~20 active layers it's basically unusable.

Layers are rendering on the map fine. There's no decrease in map/network performance for the layers that we can see.

Same map in 25.1.0, pop-ups load basically immediately. Corroborated across 6+ maps and dozens of devices.

Anyone else seeing this or have suggestions?

Really wishing Field Maps got the 'classic' release treatment...

Cheers

Chris

[MitchellGrafstein]

Thank you for the update, @ColinLawrence .

I will test this as soon as I can.

[MitchellGrafstein]

Hi @ColinLawrence , 25.2.5 improves the search functionality where it does not appear to calculate attribute expressions prior to search anymore. 

I am unsure if there is any performance difference between using the attribute expression and adding them to the fields pop-up versus using the Arcade pop-up. 

Is there guidance over using one over the other?  I know pop-ups appear differently within the web map viewer and various mobile applications, so I am curious what the best practice is here. (Formatting, GlobalID fields, and newlines seem to be the biggest items of contention.)

Appreciate you monitoring this chat.  Thank you.

[ColinLawrence]

Hi @MitchellGrafstein there shouldnt really be a noticeable difference between the two areas, if I understand your question correctly. Previously Field Maps was well out of sync with the current version of Arcade, but now with the 25.2.x release it is now on version 200.8.x of the SDK meaning we can take advantage of the latest available arcade features across the board. Whether you do this in Designer or Map Viewer should not make a difference. The mobile app will evaluate it in the same way. This arcade version matrix is handy: https://developers.arcgis.com/arcade/guide/version-matrix/#fn-7

[MitchellGrafstein]

@ColinLawrence - Appreciate the link and extra info.  I will have to take a look across the board and see how things function now after the most recent update.  Many thanks!