Urgent! Business Analyst blank, Experience Builder

[Hanoit]

Something happened with the Business Analyst widget when I deploy it. When I'm looking from the preview option looks great.

But when I save the project, extract the files and copy to my wwwroot folder just remain in blank

It was working fine until around 1 - 2 weeks ago.

Thanks.

[Hanoit]

Still having the issue...

[FasilTiru]

Hello @Hanoit,

Is your developer edition of ExB app pointing to portal (Enterprise) or ArcGIS Online? If portal, please make sure the geoenrichment service is configured properly as documented in https://developers.arcgis.com/experience-builder/guide/business-analyst-infographic-widget/

If this was working fine few weeks ago, I suspect something might have changed with your geoenrichment configuration or permission. 

I also recommend that you download and deploy the latest version of ExB that was released last week here: https://developers.arcgis.com/experience-builder/guide/install-guide/

In addition, you will need to download the Business Analyst patch with this version from here: https://github.com/Esri/arcgis-experience-builder-sdk-resources/tree/master/patches/1.13/patch1/arcg...

I hope this helps,

Fasil T.

[Hanoit]

Hi @FasilTiru, thank you for your reply. Our app is pointing to AGOL. I already try with the last release and didn’t work. 

[FasilTiru]

Sorry about that @Hanoit We are looking into this as we are able to reproduce the issue with the latest release. However, I tested the previous developer edition that you showed above in your screen shot and confirmed the app loads fine when deployed:

So I suspect there must be something else you might be missing in your deployment. Can you please confirm that you followed these steps to deploy your app? https://developers.arcgis.com/experience-builder/guide/deployment-topics/

Thanks,

Fasil T.

[FasilTiru · Accepted solution]

Hi @Hanoit 

Please follow these instructions to download and deploy the patch for the latest version that fixes the loading issue.

A Business Analyst widget patch is available for Experience Builder Developer Edition (Version 1.13)

The workflow mode should load now if deployed properly to your web server as follows:

Thanks,

Fasil T.

[Hanoit]

Thanks, It's working now.