Popups in Experience Builder are not matching popups configured in Map Viewer.

[apgis16]

I configured popups in a simple web map. All I have is the title - no field lists or anything. However, the popup in Experience Builder shows a field list. I don't want to show any fields besides the one I have in the title section.

Thanks in advance!

[IssyAmis]

Hi @SarahBarks Thank you for flagging this. I've had a look and we do currently have a bug listed for this which is "Under consideration": BUG-000172467 for ArcGIS Experience Builder

I'd recommend, if you have support with us, contact your regional Esri Tech Support team and mention this bug and this Esri Community thread and we will be able to attach the bug to your organisation. You will then be able to escalate the bug from there. 

This is the best way for any user to get a bug moved along quicker as I would not be able to escalate this myself. 

Thanks!

[dsinha]

@IssyAmis I reported this issue to Tech Support today. Hope it helps.

[BenCunninghamCville]

Glad to have found this thread because I was thinking I was crazy. Echoing others, sad that this rather fundamental thing (a map's pop-up configuration) hasn't been fixed yet by Esri...

[dsinha]

@BenCunninghamCville and others, as suggested by @IssyAmis, register a case with Tech Support with this problem and ask them to attach this bug to your case and then elevate it. I was able to do it.