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Poor Slow Performance with Experience Builder

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03-07-2025 08:33 AM
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TD1
by
Frequent Contributor

Created an Experience Builder app based on the same map/data that a WAB app was using. WAB is very quick panning/zooming but the Experience Builder app is painfully slow. 

 

We all pay good money for these tools and this is unacceptable.

This needs to be resolved ASAP as users don't want to use the app as its slower on the supposed "new and improved" Experience Builder

19 Replies
TD1
by
Frequent Contributor

I'm glad that I'm not the only one who has experienced these performance issues.

ESRI - please listen to your users and delay the deprecation of WAB UNTIL the issues with experience builder are resolved.

ericsamson_tract
Frequent Contributor

Not alone! I am using the developer version, and it's a shame because I have found it way easier to create widgets using react and typescript + with experience builder we get to use the new 4.x javascript SDK. I can create new functionality for my team in a just a day in experience builder. Always takes me longer in WAB.

But these performance issues are a real drag. When I called them about this a year ago, they just said I should remove the larger layers from the application. Obviously, this is not a solution when our workflows depend on those layers entirely.

DanCopKac
Frequent Contributor

Hahahahaahahahahahahahahaahahaa love that suggestion!

"To ensure optimum performance in Experience Builder, we recommend not using any layers! Guarantee it'll be faster than WAB!"

Ed_
by MVP Regular Contributor
MVP Regular Contributor

one thing could be to see if it has to with the ArcGIS Map SDK for JS? 
How CPU usage is being handled?
How efficient is memory allocation?
How efficient is garbage collection?
?cache?

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ericsamson_tract
Frequent Contributor

I can't speak to it too much, but just by watching the developer tools it seems like garbage collection is not as good as it is in WAB

ConorFlynn
Regular Contributor

My team is also monitoring this.  We have several examples now of ExB that use the same map as WAB but are significantly slower.  Any tips/tricks/(solutions?!) would be appreciated!  

Ed_
by MVP Regular Contributor
MVP Regular Contributor

i think the ExB app itself needs optimization to smooth out the end experience similar to WAB.

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TD1
by
Frequent Contributor

@ConorFlynn @Ed_ 

haven't found any solutions. ESRI just needs to work on the backend.

WAB shouldn't be retired until this is resolved. My web maps in WAB work perfectly where the exact same web map used in my ExB app is very slow

ConorFlynn
Regular Contributor

Has anyone tested removing layers?  I only have one layer turned on and performance is as slow as when I turn on all of the map layers.  Maybe need to actually remove less-used reference layers from the map??

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Jianxia
Esri Regular Contributor

Thank you all for your feedback. The performance has been enhanced when you zoom or pan the map in the latest release of Experience Builder in ArcGIS Online and the developer edition 1.18. For more information, see Performance improvement.

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