Labels do not show in the printed pdf in Experience Builder

[Shubhreet]

Hello,

I have enabled labels for some data layers in my web map and a corresponding experience builder web app.  I have included a print widget in my web app.  The issue is that these labels even when put ON in the web app do not show in the printed pdf. Is there any solution to this?

Thanks,

Shubhreet 

[ShengdiZhang]

Hi @Shubhreet ,

Can you use the Current map scale to print, and see if the labels are included in the printed file?

Regards,

Shengdi

[Shubhreet]

Hello @ShengdiZhang ,

Thank you for the response. I tried the solution provided by you but unfortunately it did not work. 

[ShengdiZhang]

Can you share your map with me? My user account is she10946.

[Shubhreet]

Hello @ShengdiZhang , 

I might not be able to share the web app or web map with you. Is there a way you can still look for any solution? 

[ShengdiZhang]

Hi, could you please contact the support team to see if they are able to reproduce your issue?

[Shubhreet]

Sure thanks @ShengdiZhang 

[StevenSGIS]

Hi,

Did you ever find a solution to this problem?