Frequently needing to clear browser cache - Experience Builder: Enterprise 11.5

[Andrew-Bowne]

Anyone have to constantly clear your browser cache so that ExB apps display in both the builder and during runtime?

Specifically, I am seeing React errors in both Builder and when the app is running.  I don't have an example screenshot of Builder error(s) but here is one at runtime.  (apologies, it was sent from to me from a user who doesn't know how to use print screen 😂)

 

This happens in Chrome, FF and Edge and didn't happen until I upgraded to 11.5.

Thoughts?

[DavidColey]

Hi @ZachBodenner -At times, opening an ExB app in Edit mode in the Online ExB Editor I will receive the prompt that I need to enter my credentials for our Enterprise Portal.  I enter them and then I'm fine.

All of the layers we use are collaborated over from Enterprise by reference but all are shared 'with everyone' on both sides.  Nevertheless, I'll still receive the prompt from time to time.

After the Online update, we started to receive non stop source error reads in our Server logs for 'null' reads:

https://community.esri.com/t5/arcgis-enterprise-questions/request-error-percent-alerts-by-the-thousa...

Recently, in the last week or so we now get this little prompt from Chrome while opening an Experience on our Network:

Fortunatly I'm not seeing this prompt off-network, i.e when I open one of my ExB's on my phone....

I've got a case with support but who knows.  We've been grasping at straws.

[ZachBodenner]

Hm, that's interesting, it sounds a little different than what I'm getting because I don't get prompted in the builder, only once the code is deployed on our server. I too have a case open so I'll stop back here if everything comes of it.

[DavidColey]

Yeah I mean we're only working in the Online builder so we're obviously not compiling from the dev edition and hosting on our web server.  If I hear anything I'll post back as well.   But I'm seeing all kinds of problems all over the community spaces since the October update and the Living Atlas 2025.2 content update for Enterprise.  Last time I saw anything like this was with 11.3 Enterprise not updating properly - that turned out to be a culture / local issue - e.g. 'en-US'

[DavidColey]

So it turns out that the access prompt is a new feature in Chrome:

https://developer.chrome.com/blog/local-network-access

Because our Online webmaps that populate our instant apps and experiences are consuming layers from our Hosted Enterprise Site by-reference collaboration, the calls to the layers in said webmaps are causing Chrome to throw up the Access Prompt that I show in my earlier screen grab. 

If the on-network user clicks 'no', the apps still work but throw CORS errors in the console.  If the on-network user clicks 'Allow', no errors.... 

Who knew?  Not great but what can you do?

@ZachBodenner 

[ZachBodenner]

Yeah I wish my issue was that simple!