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embedded Experience Builder app wont load on iphone

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Monday
Dena-s
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New Contributor

We have an embedded experience builder map in a story map. The embed works great on a computer screen but on a phone I get an error with a link to the experience builder instead

Here is the website (scroll down to "events" on a phone to see issue, screen shot is below)

https://storymaps.arcgis.com/stories/0e41fd4d77684d90abfda18f10a1f22

How do I:

1 - get the app to load on a phone?

2 - if it cant, how can I alter the pop up text so it has a title and description?

error.jpeg

 

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ShaneONeill_144
Esri Contributor

@Dena-s I have found the solution - in the options of the embedded Experience Builder app, choose the 'Embed options' button and change this setting to 'Live' under the 'Small screens' section.

ShaneONeill_144_0-1722944505249.png

 

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ShaneONeill_144
Esri Contributor

Could you update the sharing settings of the Storymap so that I can access it to test?

As an alternative, you could just add a text box with the title and description of the Experience Builder app and then also include the link in there?

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ShaneONeill_144
Esri Contributor

@Dena-s I have found the solution - in the options of the embedded Experience Builder app, choose the 'Embed options' button and change this setting to 'Live' under the 'Small screens' section.

ShaneONeill_144_0-1722944505249.png

 

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