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EB Image error: Cannot set properties of undefined (setting 'referedIds')

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11-23-2023 05:30 AM
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FelipeOrtega
New Contributor

Hello everyone, I'm trying to change an image of one of my Experience apps and its appear the next mesage: 

"Cannot set properties of undefined (setting 'referedIds')"

FelipeOrtega_0-1700745932254.png

If I try the same in a duplicate or a template (from the same project) it keeps appearing. The error appears with all the image widgets including butons backgrounds.

7 Replies
TonghuiMing
Esri Regular Contributor

@FelipeOrtega Can you share the app with me to take a look? Please make sure that you do not save any further changes. Thanks

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EricDFournier
Emerging Contributor

Yes - I am having an identical issue. Posted on a related thread. Would very much appreciate assistance!

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EricDFournier
Emerging Contributor

Still VERY interested to receive some assistance on this issue. At the moment, the only resolution I can forsee is rebuilding an entire production app from scratch and hoping it doesn't occur again!

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TonghuiMing
Esri Regular Contributor

Do you have any sample apps to share?

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EricDFournier
Emerging Contributor

Hello! Thanks so much for responding!!! My one challenge here is that the app I have been working on where this issue occurred is not something that can be generally publicly shared. If possible, could you provide your ArcGIS online username so that I can invite you to a group with appropriate access permissions? Or if you are aware of another, preferable mechanism for sharing in such an instance, please do let me know. 

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TonghuiMing
Esri Regular Contributor

Can you try searching Tonghui Ming/tonghui? It should be there. Thanks.

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EricDFournier
Emerging Contributor

Okay - you should have received an invitation to a group where an example app is shared. Although you will only have viewer access to the app as I have an organizational license which means that I can only add other users with organization licenses to a share edit group (unfortunately).

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