I have developed an ArcGIS Experience Builder application used in a live operational setting where real-time data refresh is critical. We are experiencing an issue where browser inactivity throttling inhibits the refresh cycles of data sources and widgets when users are not actively interacting with the page. While map layers driven by the ArcGIS JS API appear more resilient to this behavior, ExB data source refresh intervals rely on standard JavaScript timers which are subject to Chrome's background throttling when no user interaction is detected.
I have not been able to find a native solution within Experience Builder to address this. As a workaround I am currently using the Tab Reloader browser extension, which is not ideal in a managed enterprise environment. I am not able to modify browser-level timer settings directly.
A native auto-refresh or keep-alive mechanism within Experience Builder would address this use case for operational and monitoring applications where the page may be displayed for extended periods without user interaction.
Could you add your website to the list of always keep these sites active? Attached is a screenshot from microsoft edge/settings. I assume Chrome and Firefox have the same option.
This way, I would assume your refresh issue would be resolved.Microsoft Edge Settings
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