Webgisdr Utility throwing "Invalid data store backup staging location" Error

06-25-2020 12:46 PM
New Contributor

I am currently using this workflow (https://www.esri.com/arcgis-blog/products/arcgis-enterprise/administration/migrate-to-a-new-machine-... ) to migrate our 10.8 Enterprise system to a new data center. 

I have the new environment set up and installed, however when I try to run the backup import I receive the following error: snip

"Invalid data store backup staging location." Not sure where to go from here. I've contacted tech support but they're not seeming to find the issue either. 

I'm using the same "backup_location" provided in the webgisdr.properties file during initial export of the production environment backup. 

I've verified that both the windows login I'm using, and the account running the process has full control access to this location, and I've independently verified that each machine in my new deployment has access to the location as well. 

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Esri Frequent Contributor

That error means the account running the Data Store service can't reach that location. What account is used to run the Data Store service, a local or domain account? When you checked that each machine can reach the location, what account did you use, your own or the one that is running the Data Store service?

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