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Web Adaptor Pulling Wrong IP

09-14-2018 11:21 AM
Regular Contributor

ArcGIS Server / Portal 10.4.1

I am using a federated Portal/Server site.  I installed a VPN server on the machine to be able to remote in.  When I restarted the server, ArcGIS Portal and Server pull the IP address from the VPN server instead of the local machine.  Is there a way to manually force the web adaptor to use the local IP?

I already tried going through IIS and setting the website binding IP and host name instead of using all available IPs.

I disabled the VPN adaptor as well but it still pulled the IP from it.  I made sure the service was off.

I restarted ArcGIS Server and Portal after each.  Do I need to reboot the machine instead?

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2 Replies
Regular Contributor

Forgot to mention.  I find the IP by going to <server>/server/admin/system/webadaptors/nameofadaptor

or by going to <portal>/portal/portaladmin/system/webadaptors/nameofadaptor

New Contributor III

Hello Steve, 

If you would like to change the IP address that shows up in the ArcGIS Server and Portal for ArcGIS admin, you will have to re-install and make sure only the desired IP is available. 

Or do you just want to change the web adaptor URL to https://localIPaddress/nameofadaptor?

Can you access the web adaptor URL by https://localIPAddress/Nameofadaptor/rest ? 

Or it will redirect to the VPN IP?

Does the machine recognize the local IP address? If not how about you add the IP address in the C:\Windows\System32\drivers\etc\hosts file? 

1) Unregister the Server web adaptor from <server>/server/admin/system/webadaptors/nameofadaptor > unregister

2) Access the web adaptor configuration page through https://localIPAddress/Nameofadaptor > configure with server.