Use Proximity Dropdown Missing Tools

12-30-2020 08:17 AM
New Contributor


My Organization is running Enterprise 10.7 Standard version.

When I open up an item in the viewer and look to use tools from the Perform Analysis suite I see several options missing.

First, there is no Data Enrichment tool

Second, the Use Proximity group of tools only contains the Create Buffers tool. There is no Find Nearest, Plan Routes etc. Is this  a version situation where these tools are available in Advanced or is it a permissions situation where as a Publisher I don't get access to them?

Thanks in advance for any light you can shed on this matter.


Jim Labate

2 Replies
Esri Contributor

Hello Jim

For the data enrichment tools I would recommend checking your 'GeoEnrichment' service has been configured with portal. For the proximity tools I would recommend ensuring 'Directions and Routing' utility service has been configured for portal.

Portal for ArcGIS - Configure utility service

Looking at the documentation for the 'Find Nearest' tool it looks like it may require the hosting server to have an ArcGIS Server Advanced license. Or a ArcGIS Server Advanced license that includes the ArcGIS Network Analyst extension. This tool also requires the 'Directions and Routing' utility service to be configured. So if it's not configured that could also be reason why it's not showing up.

Portal for ArcGIS - Find Nearest

Hope this helps.



New Contributor

Hi Thomas. Thanks very much for your input.

Hope you don't mind if I follow-up briefly.

  • At the Standard level, is there a cost to the GeoEnrichment Service that has to be paid in either additional dollars or ESRI credits? Do any of the Enterprise services use ESRI credits like an AGOL account would?
  • Unfortunately, I'm not the administrator to this site (just started there) and the person who is isn't even a GIS person, just jumped into the gap left by an bioengineer's departure - so, where would one start looking within the Enterprise's build to ensure the Directions & Routing Utility has been configured for portal?
  • I believe we do have a Network Analyst Extension license that is currently being used with an ArcGIS Pro install. If the license is concurrent, can it also be installed with Enterprise? And if the Directions and Routing utility is configured,  do you know if the Find Nearest and other tools would then appear in Standard version as well as the Advanced?


Thanks again for all the help,

Jim Labate

0 Kudos