Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

[AlessandroValra]

I have this problem upgrading from ArcGIS Server 10.5 to 10.7.1. I also saw other threads (1, 2) related to this but their solutions did not work in my case. Also, there's a patch to solve this problem for previous versions but not for 10.7.1.

I am on a Windows Server 2016 Standard OS.

After the AGS installation has completed, I need to click a button in the browser to continue the upgrade, but I receive the error Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade.

I tried:

• clearing the browser cache
• running the browser as admin (both IE 11 and Chrome)
• changing the URL to the manager (https://public_domain:6443/arcgs/manager; https://fqdn:6443/arcgis/manager; https://localhost:6443/arcgis/manager

No matter what, I still cannot proceed with the upgrade.

Any suggestions?

[jill_es]

Have you made sure that the account running ArcGIS Server has the necessary permissions to the appropriate folders?  This is explained further here in our documentation.

[jcarlson]

If the server account has all the necessary permissions, what else might cause an issue like this?

[VictorTey]

Have you found a fix for this? I have the same issue as well 😞