Severe Server Log Message 'Failed to return the service configuration'

[LaurenCardona]

In ArcGIS Server Manager we are receiving some severe log messages that say "Failed to return the service configuration 'XXX'. Server machine 'XXX' returned an error. 'Item does not exist or is inaccessible.'

Can anyone help explain or trace why we would recieve this message and what we could do to fix it?

Thank you!

[ShaneMiles]

Ben Turrell‌ have you ever encountered this issue?

[BenTurrell]

Shane Miles‌, Lauren Rogers‌,

Have you checked the permissions on the Arcgis portal folder? Sounds like it may not have the correct permissions set.

Thanks,

Ben

---

If this answer has helpful please mark it as helpful. If this answer solved your question please mark it as the answer to help others who have the same question.