Service timeout for cached map service

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12-08-2017 06:40 AM
JoshWhite
Regular Contributor III

I keep getting the following error or similar for a cached map service I use as a base map.  This service is used in WebAppBuilder so it is also using ArcGIS Online.  It is also very slow to draw certain areas.  Here is the error:

Unable to process request. No instances for 'Basemaps/AerialImagery.MapServer' were available for 60.002 seconds. Wait timeout exceeded.
Josh White, AICP
Principal Planner

City of Arkansas City
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