Problem configuring Data Store

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04-06-2018 07:41 PM
VireshDharmlal
New Contributor II

Hi

 

I have installed ArcGIS Data Store on 2 servers ( primary and a failover Secondary ) but when I try to configure the second data store on the second server,  I get the following error "  Attempt to configure data store failed. Extended error message:  Connection timed out while waiting for the primary data store machine to become available". 

The data store on primary site was configured without any error. 

Datastore version 10.5.1

3 Replies
VireshDharmlal
New Contributor II

Problem solved, 

there was a network issue, 

0 Kudos
JamesJD
Esri Contributor

Happy Friday Viresh. I hope you're having a great day. I just wanted to ask you if you could specify the network issue that was causing the error? 

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PatrickWard5
New Contributor

You will also get this error if you configure your standby datastore using a different ArcGIS Servcie Account then the one being used by the primary datastore. If this is the case you can uninstall the standby datastore and re-install using the correct account.