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Portal don´t start in Ubuntu

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02-05-2020 12:17 PM
SoratoSouza_e_Silva
Frequent Contributor

Hi,

I have installed Portal for arcgis on ubuntu, but after completing the installation the portal does not appear. I already started

the service but it doesn't work, I see that port 7443 is not listen

Can someone help me?

Thank´s

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4 Replies
BenTurrell
Frequent Contributor

Hey Sorato Marques‌,

Have you completed the post install steps listed here?

Installing Portal for ArcGIS—Portal for ArcGIS (Linux) Installation Guide | ArcGIS Enterprise 

That will cover off starting the service when the machine is rebooted. If you are manually starting the service can you try out:

systemctl status arcgisportal.service

And let us know what the output is?

Otherwise you could try

journalctl -u service-name.service

Thanks,

Ben


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SoratoSouza_e_Silva
Frequent Contributor

Hi, Ben Turrell‌,

Thank´s for your attention

below follows my output:

The portal in not active unfortunately. Can you help me?

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BenTurrell
Frequent Contributor

Sorato Marques‌,

Have you done the post install steps?

You need to copy the arcgisportal.service file to the /etc/systemd/system folder and create the system link.

Thanks,

Ben


If this answer has helpful please mark it as helpful. If this answer solved your question please mark it as the answer to help others who have the same question.

SoratoSouza_e_Silva
Frequent Contributor

Thank´s

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