Dear ESRI community,
we have the problem that the patchnotification utility doesn't work since a few weeks.
It can't find any patches and what's even more confusing: It doesn't recognize any installed components, although we have running ArcGIS Enterprise 11.1 with Portal for ArcGIS, ArcGIS Data Store and ArcGIS Server which all runs fine:
Under Windows Programs and Features we see the installed patches (that are missing in the patchnotification tool):
Regards,
Daniel.
I once saw this when the IT department changed the forward proxy settings. At one client they introduced a forward proxy and it was necessary to configure the patch notification tool to negotiate the proxy. The other side moved from a blacklist on their proxy to a whitelist. But didn’t add the rules for the proxy. Might be a good start point as the tool is normally pretty robust.
Hi @Scott_Tansley,
thanks for your response, but nothing changed at the proxy side and loading the patches.json using curl works!
curl --proxy "..." https://downloads.esri.com/patch_notification/patches.json
Regards,
Daniel.