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How to update IP adress for ArcGIS Server 10.9.1

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07-28-2023 07:48 AM
MarcSIMON
Esri Contributor

Hello,

I have installed Portal for ArcGIS 10.9.1 (wadesappgis001a) and ArcGIS Server 10.9.1 (wadesappgis002a) on two separated machines. The base installation was successful, but when I would done the federation, it will not work. Research with the IT people, it seems that the used WebAdaptors IP address point to a non desired IP.

Below the situation: on machine wadesappgis002a I have following situation, machine point to two different IP address.

MarcSIMON_0-1690555651183.png

When I install the WebAdaptor, I receive following situation:

MarcSIMON_1-1690555651198.png

How is it possible to force the WebAdaptor from ArcGIS Server to use IP address from machine to IP=10.36.85.14.

I had the same problem with the Portal WebAdaptor, to change the IP Adress, I used the the edit mode.

MarcSIMON_2-1690555651205.png

Is there somewhere a same edit mode for ArcGIS Server or another solution to resolve this?

Best Regards,

Marc Simon

Esri BeLux GIS Defense Consultant

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5 Replies
BillFox
MVP Frequent Contributor

can you remove that second NIC from the web adaptor's network settings?

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MarcSimon1
New Contributor

No, I cannot remove the second NIC. I found a solution with update the webadaptor-config.json (D:\arcgisserver\config-store\web-adaptors\webadaptor-config.json). This works.

We will try now to include the machine IP address into the certificate to avoid this file change.

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MarcSIMON
Esri Contributor
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MarceloMarques
Esri Regular Contributor

This is an example from an Amazon EC2 Instance that has a public IP Address and a Private IP Address. 

We use the Private IP address to configure the WebAdaptors. We do not use the Public IP address nor the External URL.

WebAdaptor
 
ArcGIS Server > Next > ArcGIS Server URL: https://172.31.0.145:6443
Enable administrative access to your site through the Web Adaptor (checked) 
MarceloMarques_0-1690562769602.png

 

Portal for ArcGIS > Next > Portal URL: https://172.31.0.145:7443

MarceloMarques_1-1690562956525.png

I hope this helps.

| Marcelo Marques | Esri Principal Product Engineer | Cloud & Database Administrator | OCP - Oracle Certified Professional | "In 1992, I embarked on my journey with Esri Technology, and since 1997, I have been working with ArcSDE Geodatabases, right from its initial release. Over the past 32 years, my passion for GIS has only grown stronger." | “ I do not fear computers. I fear the lack of them." Isaac Isimov |
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MarcSIMON
Esri Contributor
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