Select to view content in your preferred language

How can i solve in web appbuilder cannot submit save

138
2
07-10-2024 10:39 PM
TamerAssaf
New Contributor II

IMG_20240710_135956_287.jpg

0 Kudos
2 Replies
ShaneONeill_144
Esri Contributor

Could you provide some more information on this for us? Is this a new issue or has it been ongoing? Are any users in your organisation able to save? Is this WAB with AGOL or ArcGIS Enterprise?

ArchitSrivastava
Occasional Contributor II

Hello @TamerAssaf ,

A good way to isolate this would be to perform following steps:

  • Add the service to Map viewer and try to perform the edit operation
    • If that succeeds, the issue may be in configuration of Web App Builder. 
    • If that fails then the issue is for sure is with the Feature service 
  • If this turns out to be an issue with Web App Builder, it would be great of you can share the details requested by @ShaneONeill_144 in above comment
  • If this is a feature service issues, we can try following to isolate the cause:
    • Switch the ArcGIS Server logging level to "DEBUG" and perform the edit operation again, this will allow the ArcGIS Server to record detailed messages. It would be great if you can share that.
    • Try to edit the data by connecting to the Database (SQL/Oracle/Any other) from a desktop client (ArcGIS preferably) and check if you are able to edit.
      • If that succeeds, the issue may be in configuration of service in ArcGIS Server
      • If that fails then the issue is for sure on the data level and you would need to check all those configuration 

Another, goo this to figure out would be that "has this started happening recently, if so, we there any changes made to configuration of the Dataset or ArcGIS Server service?

It would also help if you can share the version details of ArcGIS, Type of Databases, Version of database and configuration of all of the above. This will allow us to understand the environment better.

Hope it helps!