Fail to publish webtool print function to Enterprise with ArcGIS Pro

[QiranLiang]

I was trying to publish a Services for printing with ArcGIS pro follow by this article:Tutorial: Publishing additional services for printing. Although the webtool was successfully published and appears in the Server Manager and the portal. Every time I try to run it it all return a error. I try to click on the error, but nothing shows up. I already have Arcgis data store up and running, and was able to publish and run other geoprocessing tool such as buffer. 

[TanuHoque]

Unfortunately at this point, if I say something that'd be nothing but throwing darts in the dark. Could you pls contact support?

[QiranLiang]

I already contacted them a month ago, but still no solution.

[TanuHoque]

one other thing: did the out of the box printing service (i.e. http://localhost:6080/arcgis/rest/services/Utilities/PrintingTools/GPServer ) work for you?

[QiranLiang]

Sorry for the late reply, could you give me more info on how to apply this service?

[TanuHoque]

just copy of the url of the service and paste that as the url while configuring your web app builder print widget

[QiranLiang]

it said it's not a print service.

[TanuHoque]

try https://localhost:6443/..... instead of "http://localhost:6080"

[QiranLiang]

it said the url is not available

[TanuHoque]

you might need to replace 'localhost' with machine name that is hosting arcgis server.

localhost refers to your machine that you are working on and it seems like the printing service may not be hosted on your machine...

can you try with 'https://gis.engeo.com/arcgis/..... (as per the screenshot you posted earlier)

if that does not work, I will highly recommend you to check back with Esri Support.

[QiranLiang]

it doesn't work, I will call them again.