Errors reported by the logs of arcgis server,

[MajdoleenO_A__Awadallah]

Errors reported by the logs of arcgis server,

We couldn’t figure out why we have the errors reported by the logs of arcgis server (attached)

Is this mean that the services are not running? What are the reasons behind these logs? And how to minimize these logs? the code column refer to what?

Thank you in advance

Best,

Majdoleen

[FC_Basson]

Yes the service seems to be down, but it could be a result of your ArcGIS Server instance not running - check on the hosting server that the ArcGIS Server process is running.

You can change the level of logging as described here: About specifying server log settings—ArcGIS Server Administration (Linux) | ArcGIS Enterprise 

Log codes are here: Log codes overview—ArcGIS Server Administration (Linux) | ArcGIS Enterprise 

[MajdoleenO_A__Awadallah]

Thank you Basson,

This is to confirm that the Arcgis server is running at the same time of the logs.

Best,

Majdoleen

[FC_Basson]

Are you running AGS version 10.3 by any chance?

[FC_Basson]

This post describes similar issues that you are experiencing: Service may be stopped or ArcGIS Server may not be running. Code: 500 

The solution was to install this patch on the server: http://support.esri.com/download/2190 

[MajdoleenO_A__Awadallah]

Thank you Basson, your input is very helpful, we will upgrade to 10.4.1 and update you regrading this issue.

Best,

Majdoleen