Hi sgalindoesri-co-esridist,
The data store error is not related to your error “Error: Failed to initialize distributed compute platform”. This error refers to the distributed compute platform service, which runs the analysis. Your data store (relational or spatiotemporal) is where your results are stored. You may have a data store issue as well, but we need to get figure out the distribute compute platform first.
Can you please confirm that you set up your Azure setup using Cloud Builder?
If you are version 10.6 (or later, for anyone reading this in the future!), you can check the health of your distributed platform service by going to the administrator directory on your GeoAnalytics Server : https://gis_geoanalytics_server.domain.com:6443/arcgis/admin and then go to System > Platform Service > Compute Platform > Health. This should give the health of your machines involved in your GeoAnalytics site.
Most likely – no matter what version you are on, you will want to do a restart of you GeoAnalytics Server machines. To do this, complete the following steps:
- Stop the ArcGIS Server service on all machines part of your GeoAnalytics Server Site. On Windows, stop the ArcGIS Server Windows services, and on Linux stop all machines using the stopserver.sh script.
- Wait 5 minutes.
- Start the ArcGIS Server service on all machines in your GeoAnalytics Server site. On Windows, start the ArcGIS Server Windows service, on Linux start all machines using the startserver.sh script.
- Wait 2 minutes, and run a GeoAnalytics job. If it returns the same error as before, continue to step 6. Otherwise, skip the rest of the steps.
- Sign in as administrator to the ArcGIS Server Administrator Directory of your GeoAnalytics Server.
- Go to system > platformservices > Compute_Platform > stop and click the stop button.
- Go to system > platformservices > synchronization_service > stop and click the stop button.
- Wait 5 minutes.
- Go to system > platformservices > synchronization_service > start and click the start button.
- Go to system > platformservices > Compute_Platform > start and click the start button.
- Wait two minutes for the machines to start.
- Go to system > platformservices > Compute_Platform > status. Check that all the machines have a configuredState and realtimeState condition of started.
If you run a job and still see the *same* error, please contact Esri technical support.
If you do not see the same error and it looks like a tool is running, we’ve gotten over the first hurdle. Please follow up with the status, depending on the version you are using, and the error – there will be different steps to follow.
Thanks,
Sarah
Product Engineer, GeoAnalytics