I want to take advantage of the new user types that were introduced in 10.7 (Editor, Field Worker, GIS Professional, etc), but the only options I have in my Portal are Creator and Viewer. Same thing when I look at the licensing options on My Esri. Is there something special I have to do to make these available?
I would reach out to your Esri account manager or customer service about this. They are the ones that can help with additional user types, if needed.
If you had them as available licenses, they will show up in My Esri.