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Empty toolboxes in the ArcGIS server,

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08-14-2014 10:43 AM
JamalNUMAN
Legendary Contributor

Empty toolboxes in the ArcGIS server,

I couldn’t figure out how to restore the content of the toolboxes of the ArcGIS Server

Clip_219.jpg

I think that due to this issue, I’m getting the error below

Clip_218.jpg

Thank you

Best

Jamal

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
1 Solution

Accepted Solutions
JamalNUMAN
Legendary Contributor

Many thanks Anthony,

To put this issue into context: I had ArcGIS Server 10.2 installed in my server machine (Windows Server 2012). I wanted to upgrade to ArcGIS Server 10.2.2. To do so:

  1. I have uninstalled the ArcGIS 10.2
  2. I have installed the ArcGIS 10.2.2

After that, I got engaged into massive troubles. One of them is the disappearing of the content of the toolboxes.

Fortunately, I restarting the toolbox solved this issue!

Clip_222.jpg

Best

Jamal

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine

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6 Replies
AnthonyGiles
Frequent Contributor II

Do you have your publishing and printing services running/started?

JamalNUMAN
Legendary Contributor

Many thanks Anthony,

To put this issue into context: I had ArcGIS Server 10.2 installed in my server machine (Windows Server 2012). I wanted to upgrade to ArcGIS Server 10.2.2. To do so:

  1. I have uninstalled the ArcGIS 10.2
  2. I have installed the ArcGIS 10.2.2

After that, I got engaged into massive troubles. One of them is the disappearing of the content of the toolboxes.

Fortunately, I restarting the toolbox solved this issue!

Clip_222.jpg

Best

Jamal

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
JakeSkinner
Esri Esteemed Contributor

Hi Jamal,

Just a heads-up for the future, when upgrading 10.1 or 10.2 to 10.2.2 you will not have to uninstall the previous version.  The ArcGIS for Server 10.2.2 installation will do this for you.

Installing ArcGIS for Server

JamalNUMAN
Legendary Contributor

Many thanks Jake. That was my “killing” mistake that I uninstalled the 10.2 and then installed the 10.2.2.

I think in case of ArcGIS Desktop, I need first to uninstall the 10.2 to be able to install the 10.2.2. I thought that I need to do the same for the ArcGIS Server.

Best

Jamal

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
AsrujitSengupta
Regular Contributor III

Just a small note: The suggestion by Jake will apply for ArcGIS Desktop as well. You can install Desktop 10.2.2 w/o uninstalling Desktop 10.2.

JamalNUMAN
Legendary Contributor

Many thanks Asrujit for the useful note.

Best

Jamal

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos