cannot see secure directory in ArcGIS Server connection

[StephanieSnider]

ArcGIS Server 10.1 SP1, ArcGIS Desktop 10.1 SP1

I have secure map services using port 6443.  I'm using a Mix of Windows users and ArcGIS Server built-in roles for permissions to the directory.  Through the rest services directory, I can log in as a user that has permission to see that directory.  NO problem - I can see the directory and the map service inside it.  However, in ArcMap, when I make a ArcGIS Server Connection and use that same user for authentication, I do not see the directory.  I don't see any directory or services at all.  The connection succeeds, but there is nothing to see.  Why would I be able to see the directory through rest services, but not see it in the ArcGIS Server connection?

[xiannianchen]

We have no problem to access the secured service folder and the services in that folder through both the web-based rest directories and ArcMap/ArcCatalog.

We use the default port of 6080 and we have web adapter configured for that port.

Mike

ArcGIS Server 10.1 SP1, ArcGIS Desktop 10.1 SP1

I have secure map services using port 6443.  I'm using a Mix of Windows users and ArcGIS Server built-in roles for permissions to the directory.  Through the rest services directory, I can log in as a user that has permission to see that directory.  NO problem - I can see the directory and the map service inside it.  However, in ArcMap, when I make a ArcGIS Server Connection and use that same user for authentication, I do not see the directory.  I don't see any directory or services at all.  The connection succeeds, but there is nothing to see.  Why would I be able to see the directory through rest services, but not see it in the ArcGIS Server connection?

[StephanieSnider]

In ArcGIS Server manager under Security confirugration settings, there are three options for user and role management.  The third option is for "Users from an existing enterprise system (LDAP or Windows Domain) and roles from ArcGIS Server's built-in store."  This is the option I have chosen.  In this way, we can use Windows users but define the roles on the ArcGIS Server side.  I'm trying to understand why I am allowed access to secure directories using rest services but cannot access the secure directories in ArcMap's ArcGIS Server connection.

http://resources.arcgis.com/en/help/main/10.1/index.html#//0154000005qz000000

[StephanieSnider]

This morning...all the ArcGIS Server connections to secure map services work in ArcGIS Desktop.  They didn't work on Monday and Tuesday, but without chaning one thing in the connections...they all work today.  Arg!  I'm glad they work, but I'd love to know why.  I did notice a Java update on my computer this morning, but surely that is not the answer.  I didn't even restart my computer.  Oh well, that's how it goes I guess 🙂

[StephanieLong]

I am wondering if you ever learned why it seemed to 'magically' work and the not work?  Thanks!

[StephanieSnider]

Unfortunately, I never found why it started working again.  But since that time, I have switched to using ArcGIS Server managed users and roles - instead of Windows users.  I have also found that sometimes recreating an ArcGIS Server connection will fix weird problems.  Not this particular problem...but others that I have experienced.  Good luck!