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ArcGIS Server Manager: Statistics Page CheckBox Error Chrome 54, 55

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12-14-2016 11:40 AM
DavidColey
MVP Regular Contributor

Hi -  I have recently noticed that I cannot select map service folders or single map services via the checkbox while in

the Manager statistics page when using Chrome version 54.x and now at version 55.0.2883.87

Server Stats Page Error

Basically the checkboxes don't activate.  I can't say exactly when this occured, sometime over the last 10 days.  I then updated to chrome 55 yesterday, same behavior.  I then noticed I hadn't updated the latest manager service pack:

Announcement: Errors Encountered in ArcGIS Server and Portal for ArcGIS Web Apps after Certain Brows... 

But after running this sp, still same behavior.  ie11 and edge are ok-

Thanks,

David

22 Replies
DavidColey
MVP Regular Contributor

Interesting, thanks Michael. Actually I hadn't looked at this since we went full enterprise with a federated and hosting sites at 10.6.  I also have Monitor at 10.7.  Were at 10.61 now moving to 10.7 shortly. 

But since you replied here I just went back into the stats page at my current 10.6.1, using Chrome 73.x for the first time in about 18 months and am not experiencing the statistics control check box issue....

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MichaelVolz
Esteemed Contributor

I am using Chrome 69.x and the statistics checkboxes still do not work in AGS Manager 10.5.1, so maybe this issue was fixed in a patch for 10.6.1 but not the older 10.5.1.

Is Monitor separate ESRI software that you need to pay for in addition to the base ArcGIS Enterprise (Server) software?

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DavidColey
MVP Regular Contributor

I wouldn't be surprised.  Yes, Monitor is a separate, licences app not included in Enterprise Advanced, Standard, or Basic. But it is worth every penny.

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