We are facing some publishing (error 001369) problems in our ArcGIS Server 10.6
- ArcGIS Enterprise (HA) with 6 machines (2 for portal, 2 for server, 2 for datastore)
- Config-Store & directories storaged in a microsoft cluster file server (windows 2008)
This error (error 001369) appears sometimes with differents services types (such as map services, network services, geocoding). We have checked twice this link Error: ERROR 001369: Failed to create the service
We tried to disable oplock (https://support.microsoft.com/en-ph/help/296264/configuring-opportunistic-locking-in-windows ) but after this modifications the shared storage became offline.
Thanks in advance!
Were you able to resolve this issue?
We were facing the same issue and was able to resolve it by creating and deploying a registry key that added the following values:
You can read more about it here: SMB2 Client Redirector Caches Explained | Microsoft Docs
Theses keys have to implemented on the actual servers themselves, not the fileshare. In our case, we have a three machine cluster, and we ran the script on all three machines and restarted. We were able to publish without any issues afterwards.