AGS Config-store in a Windows Cluster (oplocks)

03-07-2019 01:22 AM
by Anonymous User
Not applicable

We are facing some publishing (error 001369) problems in our ArcGIS Server 10.6


   - ArcGIS Enterprise  (HA) with 6 machines (2 for portal, 2 for server, 2 for datastore)

   - Config-Store & directories storaged in a microsoft cluster file server (windows 2008)

This error (error 001369) appears sometimes with differents services types (such as map services, network services, geocoding). We have checked twice this link Error: ERROR 001369: Failed to create the service  

We tried to disable oplock ( ) but after this modifications the shared storage became offline.

Any ideas?

Thanks in advance!

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1 Reply
New Contributor III

Hello Victor,

Were you able to resolve this issue?

We were facing the same issue and was able to resolve it by creating and deploying a registry key that added the following values:


You can read more about it here: SMB2 Client Redirector Caches Explained | Microsoft Docs 

Theses keys have to implemented on the actual servers themselves, not the fileshare. In our case, we have a three machine cluster, and we ran the script on all three machines and restarted. We were able to publish without any issues afterwards.

Good luck!